Terms & Conditions

1. Introduction

Welcome to InsulationBee LTD These terms and conditions outline the rules and regulations for the use of InsulationBee LTD’s website. 

1.1 Registration address

 InsulationBee LTD is located at 7 Kings Avenue Manchester M8 5AS – United Kingdom , Manchester   

1.2 Definitions:

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use InsulationBee LTD’s website if you do not accept all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. 

1.3   All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Manchester. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. 1.4   If the Customer does not wish to be bound by these terms and conditions in full then he/she may not use this website

2. Purchasing Goods from this Website

2.1 Before an order is placed you must provide your business name, contact details and delivery/billing address.

2.2 You can pay for Goods using a debit card, credit card or by Bank transfer.All details you can find on our About us page. We accept the following cards: Mastercard, Maestro, Visa.

2.3 Payment for the Goods and all applicable delivery charges is in advance. We will charge your debit card, credit card or purchase card at the time you complete the check out process online or from the quotation send to youself via e-mail and place your order with us.

2.4 In case you place the order through our website, we will send you a confirmation email informing, that your order has been received. Once the order has been processed, our team will send you another e-mail with anticipated delivery date and VAT Invoice.If you would like to change billing details after receiving invoice, please inform us via e-mail immediately.

2.5 We can change the delivery address only, if the order has not been loaded and dispatched yet.Any change in the shipping address can be applied up to 2 hours from placing and paying for the order.After this time additional charges can be applied.In this case, please contact the customer service immediately via e-mail sales@insulationbee.co.uk.

2.6 We will not proceed with the order until payment is received in full.

2.7 In case the customer wants to add something to his previous order please contact the office via e-mail sales@insulationbee.co.uk or tel. 02038839057 quickly. We will check the availability of the product and the possibility of joining to the previous order.If it is too late for the above steps, separate delivery with a surcharge will be necessary.

2.8 In the event that an out-of-stock product is part of an order and we cannot contact you, we will send what products we have in stock, refunding the purchase price of any unavailable product where payment has already been made. We reserve the right to offer substitute products – same type of insulation with the same performance and quality from another manufacturer – when ordered goods are out of stock or to speed up delivery. We will always contact you before sending alternative goods. If the alternative product is cheaper we will refund the difference in price. 


When you place an order through the website, we will send an e-mail to confirm that we have received the order together with a gift voucher if applicable. All orders are subject to these Terms of Use and our Sales Terms. Once the order has been processed we will send second e-mail to confirm delivery date together with a VAT Invoice. We cannot accept an order until payment is received in full for all products and any related delivery charges. 


3. Terms of use

3.1 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

3.2 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

3.2 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

3.3 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

3.4 From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

3.5 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


4. Our Goods

4.1 Goods: the goods (or any part of them) set out in the Order. The Goods are described on our website’s specifications.

4.2The Seller shall have the right to invoice the Buyer by e-mail where the Buyer has consented to invoices being submitted in this manner. Where invoices are sent out using electronic mail they will be deemed to have been received by the Buyer on the date when they are sent provided that the electronic mail is transmitted between the hours of 9.00am and 5.00pm on a Business Day.

4.3 The Seller reserves the right to amend the specification if required by any applicable statutory or regulatory requirements. Dimensions and other physical properties of the Goods are subject to reasonable manufacturing tolerances.

4.4 The seller reserves the right to send the equivalent item, if the specifications and purposes of the goods are the same.

4.5 The Seller is unable to advise the Buyer on the fitness of the Goods for any particular purpose, their storage or application. Unless the Seller gives written advice or a written recommendation, the Buyer is entirely responsible for satisfying itself that the Goods are fit for the intended use either by relying on their own expertise or by obtaining professional advice. 


5. Pricing and payment terms

5.1 The price of products is as quoted send to client via email or in some cases as quoted on the site.

5.2 The Seller shall sell and the Buyer shall purchase the Goods in accordance with any written quotation of the Seller which is accepted by the Buyer, or any written order of the Buyer which is accepted by the Seller.

5.3 All prices of the goods are subjected to VAT of standard (20%). 

5.4 Each quotation prepared for the client is transparent. Quotation clearly shows the net price,Tax rate and delivery charge if charged. All prices and delivery costs are liable to change at any time,but changes will not affect orders in respect of we have already sent you a Despatch Confirmation.

5.5 Quotation is valid for max 28 days. After this period, the customer is obliged to ask for a price update if the goods have not been purchased by then.

5.6 Product prices are subject to change accordingly to price increases imposed by manufacturers that are independent of us. Seller must inform Buyer about eventual price increase before purchase the goods.

5.7  The Buyer shall pay each invoice submitted by the Seller.In case of not paying for the goods, the delivery will be suspended.

5.8 The Buyer shall pay all amounts due under the Contract in full without any deduction.

5.9 The Buyer must pay to the Seller all and any reasonable expenses and legal costs incurred by the Seller in taking any steps, including Court action, to enforce the Buyer’s obligations under the Contract for the payment of any monies owed by the Buyer to the Seller.

5.10 The site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on the website may be incorrectly priced.We will normally verify as part of our despatch procedures so that, where a product’s correct price is less than our stated price, we will charge you the lower amount.If a product’s correct price is higher than the price stated on the site, we will normally, at our discretion, either contact you for instructions before despatching the product, or reject your order and notify you of such rejection.

5.11 Payments for all orders must be made by credit or debit cards. We accept also Bank transfers.

5.12 You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorise payment for any reason.We also carry out a standard pre-authorisation check on your payment  card, and products will not be despatched until this pre-authorisation check has been completed. Please note, it is possible that your card issuer may charge you an online handling fee.We are not responsible for this.


5.13 In case that our supplier give us the wrong price or availability we are not responsible for their pricing system and there before a new quote will be sent to our client for approval   

5.14 As an online business we don’t provide any contracts and there before if we will have to cancel a order due to manufacturer problems we will be entitled to

5.13 Bank details: 



6. Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please review our Returns Policy. 

7. Personal information 

Your submission of personal information through the store is governed by our Privacy Policy.


8. Events outside of control

8.1 The order is not refundable in the event of death or unfortunate events.

8.2 In the event of an accident on the road and damage to the goods will be sent again with delay.

8.3 We are not responsible for delays related to bad weather conditions or road closures. 

8.4 In case of other random events of human nature our shop doesn’t take any responsibility,  because we have no influence on the above events. 


9. Modifications to the service and prices

Prices for our products are subject to change without notice.

9.1We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

9.2We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


10. License

10.1 Unless otherwise stated, InsulationBee LTD and/or it’s licensors own the intellectual property rights for all material on InsulationBee LTD. All intellectual property rights are reserved. You may view and/or print pages from https://insulationbee.co.uk for your own personal use subject to restrictions set in these terms and conditions.

10.2 You must not: Republish material from https://insulationbee.co.uk Sell, rent or sub-license material from https://insulationbee.co.uk Reproduce, duplicate or copy material from https://insulationbee.co.uk Redistribute content from InsulationBee LTD (unless content is specifically made for redistribution).



Your submission of personal information through the store is governed by our Cookie Policy 

12. Hyperlinking to our Content 

 12.1 The following organizations may link to our Web site without prior written approval: Government agencies;Search engines;News organizations;

12.2 Online directory distributors when they list us in the directory may link to our Web site in the same  manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

12.3 These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. We may consider and approve in our sole discretion other link requests from the following types of organizations: commonly-known consumer and/or business information sources such as Chambers of Commerce, United Kingdom Automobile Association, AARP and Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.   

12.4 We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing 

inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization. 

12.5 These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.  If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to insulationbee@gmail.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,  and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response. Approved organizations may hyperlink to our Web site as follows: ● By use of our corporate name; or ● By use of the uniform resource locator (Web address) being linked to; or ● By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.   12.6 No use of InsulationBee LTD’s logo or other artwork will be allowed for linking absent a trademark license agreement. Iframes Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site. 


13. Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.


14. Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.


15. Content Liability

15.1 We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. 

15.2 No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights. 

16. Disclaimer

16.1 To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in 

respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: ● limit or exclude our or your liability for death or personal injury resulting from negligence; ● limit or exclude our or your liability for fraud or fraudulent misrepresentation; ● limit any of our or your liabilities in any way that is not permitted under applicable law;  exclude any of our or your liabilities that may not be excluded under applicable law.   

16.2 The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

17. Delivery info

All informations has been included on our site. For more details, please review our Transport Policy.


18. Returns and Cancellations

All informations has been included on our site. For more details, please review our Returns and Cancellations.


19. Credit & Contact Information

This Terms and conditions page was created by us. If you have any queries regarding any of our terms, please contact us on sales@insulationbee.co.uk 

20. Basis of Contract

20.1 These Conditions shall apply to the sale by the Supplier of all Goods purchased by the Customer and these Conditions shall govern the Contract to the exclusion of any other terms and conditions introduced or submitted by the Customer.

20.2 No variation of these Conditions shall be binding unless agreed in writing by a director of the Supplier and no collateral or supplemental contract may be made or construed unless confirmed in writing by a director of the Supplier.

20.3 Any proposal submitted to the Customer will not constitute an offer and shall remain valid for the period stated therein, but if no period is specified such proposal shall be valid for the date of issue.

20.4 The Contract shall be made when the Order is entered by the Supplier as an Order onto the Supplier’s system and not before. In the event that the Supplier is unable to fulfil any Order it shall be entitled to cancel the Contract without liability to the Customer provided that it notifies the Customer of the cancellation within 5 Working Days of Order placement.

20.5 The Supplier may at any time without notifying the Customer make any changes to the Goods which do not materially affect the nature or quality of the Goods.

20.6 The Supplier’s employees or agents are not authorised to make any representations concerning the Goods unless confirmed by the Supplier in writing. In entering into the Contract the Customer acknowledges that it does not rely on any such representations which are not so confirmed save that nothing in this Condition excludes the Supplier’s liability for fraudulent misrepresentation.

20.7 In the event that the Customer wishes to cancel an Order, it may only do so with the written consent of the Supplier and where the Supplier agrees to the cancellation:

20.7.1 the Supplier shall be entitled to charge the Customer an Additional Charge for the restocking costs incurred by the Supplier as a result of the cancellation which shall be notified to the Customer at the time of the cancellation request and shall be payable as an Additional Charge; and

20.7.2 the Customer shall indemnify the Supplier in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the Supplier as a result of cancellation;

and for the avoidance of doubt, the Supplier shall not agree to the cancellation of any Order for Special Order Goods.

20.8 Any typographical, clerical or other omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Supplier shall be subject to correction without any liability on the part of the Supplier.f

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